Returns Policy

RETURN POLICY

Last updated July 09, 2021


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at hoedspruit@khakifever.co.za to let us know you’d like to make a return. Then place the item securely in its original packaging and with proof of purchaseand mail your return to the following address:

Khaki Fever Warehouse
Heilboerboom Street  
Eljon Centre near Voltex  
Hoedspruit, Limpopo 1380  
South Africa  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS    

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 
 
Please Note
           
     ●     Items must not be damaged by customer   
     ●     Items must show no signs of being worn   
     ●     Tags must not be removed   

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
+27 (0)15 793 1762 
hoedspruit@khakifever.co.za 
This return policy was created using Termly’s Return and Refund Policy Generator.